Privacy Policy

Information Collection

InnovativePens.com collects personal information from users in order to help provide them with a safe, efficient, and customized experience. The information that is gathered allows us to customize your user experience so that you are likely to see the products and/or services that you are likely to be interested in. We only collect your personal information that we consider to be needed to help accomplish this goal.

By choosing to use our services, we require that you provide us with your contact information, billing information, shipping information and other details as indicated on this site. When possible, we will make a point to let you know which fields are required and which are optional prior to completing a purchase. In addition to this manually entered information, we also use digital data collection devices, including ‘cookies’ which are located on certain pages. This helps us to analyze the traffic on our site, measure the effectiveness of promotions, and promote the overall safety and trust of our customers.

‘Cookies’ are small files used by most websites today. They are placed on your computer hard disk and assist in providing information to us. These cookies are also allowed to enter your password, once during a session. You can decline our cookies (as permitted by your internet browser of choice), though this can cause some limitations to your using this site, including making you unable to log in to place orders.

Security

Our website harnesses “Secure Socket Layers” (SSL) to keep the information we collect safe. This is an industry standard encrypting technology. The SLL technology encrypts all of your information, including name, order information, address, credit card numbers, and all other potentially sensitive data. This renders the data unreadable if intercepted in transit.

Innovative Pens takes your privacy and security seriously. As required by law under the Fair Credit Billing Act, the issuer of your Credit Card must limit your liability to $50 in the event that the card is stolen or used fraudulently. If you place an order on our websites, the transaction is managed by a Federally Insured and Accredited Banking Institution.

How We Use Your Data & Opting Out

The data we collect about us is used to bill you for the purchases of any products or services you make, as well as the shipping and handling. At some point in the future, we may provide some limited data (name and address) to other organizations that provide goods and/or services that we believe you will find interesting. We will never share your email address with a third party company.
The information that is gathered about your activity on the site occurs automatically when you visit this page and/or when you sign in. We use this information to help review performance, and customer behavior. We then use the information to help improve your overall shopping experience and performance, including making changes to the layout of the page.

In some cases, based on your personal experience, we may send you recommendations for items that we believe you will be interested in. This information will come from InnovativePens.com or those operating on our behalf. We may also send out a notification of important functionality changes to our website services, or special offers.

You may opt out of getting these promotions at any time using the mail or telephone. To opt out of all mail and telephone contact, please email us at support@innovativepens.com. It may take up to 6 weeks to have your information fully removed from our system. If you wish to opt out of our email list, simply Click Here.

Is My Information Secure

All the information we collect and store internally is protected using industry standard efforts, including firewalls and SSL technologies. We do everything in our power to help prevent the loss, alteration, misuse or access of this information under our care. We also use a secured connection while collecting information from you, especially personal financial information.
Of course, no data transmissions over the Internet can be guaranteed 100% secure.

The information that is stored on our servers are located in the United States, and the industry standard safeguards are in place and kept updated in order to prevent loss or theft. This data is considered a valuable asset to our company, which we take great steps to protect.